Returns & Refunds
Returns & Refund Policy
30-Day Happiness Guarantee
If you're not completely satisfied with your purchase, we'll make it right. No stress, no hassle.
How Returns Work
- Contact us within 30 days of receiving your order at our contact page
- Tell us what happened - We'll work with you to find the best solution
- Get your refund - Once approved, refunds are processed within 5-7 business days
What's Covered
- Items that arrived damaged or defective
- Items that don't match the product description
- Wrong item received
- Items you're simply not happy with (unused, in original packaging)
Exceptions
- Items used or washed beyond initial inspection
- Items returned after 30 days
- Items marked as final sale
Exchanges
Need a different size or color? Contact us and we'll arrange an exchange at no extra cost (subject to availability).
Damaged in Transit?
If your order arrives damaged, please take a photo and contact us immediately. We'll send a replacement at no cost to you.
European Customers
English: For our European customers: you benefit from a 14-day right of withdrawal in accordance with European Directive 2011/83/EU. Free return shipping is provided for defective or incorrect items. All our products meet international safety standards including ASTM F963 and EN71.
Francais: Pour nos clients europeens : vous beneficiez du droit de retractation de 14 jours conformement a la directive europeenne 2011/83/UE. Les frais de retour sont offerts pour les articles defectueux ou errones.